If you’ve had a negative experience with a booking, refund, customer service, or billing issue, you can file a complaint with Expedia through several official channels. Whether it’s a delayed refund, incorrect charge, poor customer support, or a problem with a travel partner (like an airline or hotel), Expedia provides multiple options to submit a complaint and get resolution from a human agent.

To file a complaint with Expedia, call +1 (844) 876-4013 and press “0” to speak with a live customer service agent. You can also use the Expedia Help Center to submit your complaint via live chat or message @Expedia on Twitter or Facebook for fast responses. Be sure to provide your booking details and clearly explain your issue for quicker resolution.

1. Call Expedia Customer Service

The most direct way to complain to Expedia is by speaking to a live customer service agent.

📞 Expedia Complaint Number: +1 (844) 876-4013 (OTA)

How to reach a human:

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  Call the number above.

  
  
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  Press “0” or say “representative” when prompted.

  
  
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  Explain that you want to file a complaint and provide booking details.

  
  

Calling is the best option if your issue is urgent (like during travel), or if you’ve had no luck through other channels. The agent can document your complaint, escalate it to a supervisor if necessary, and help resolve the issue on the spot.

2. Use the Expedia Help Center Online

If you need to complain about Expedia, contact their customer service team by calling +1 (844) 876-4013 and pressing “0” to reach a live agent. You can also submit complaints via the Expedia Help Center live chat or message @Expedia on Twitter or Facebook. For unresolved issues, consider escalating to a supervisor or filing a complaint with the Better Business Bureau (BBB) or your payment provider.

Steps to file a complaint online:

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   Go to www.expedia.com/service

   
   
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   Click Help > Contact Us

   
   
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   Select the category that best fits your complaint (e.g., billing, hotel, flight, customer service)

   
   
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   Use the live chat feature to explain the issue

   
   
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   Type “agent” or “complaint” to connect to a live representative if needed

   
   

You can ask the representative to escalate the issue or request an official complaint to be recorded.

3. Submit a Complaint via Social Media

To file a dispute with Expedia over a charge or booking issue, call +1 (844) 876-4013 and press “0” to speak to a live customer service agent. Another effective way to get Expedia’s attention is through social media. Their support teams are often responsive on platforms like:

Social media is useful if you're not getting a response through traditional methods or if you want to escalate publicly.

4. Dispute a Charge or Request a Refund

How Do I Dispute a Charge on Expedia?

To dispute a charge on Expedia, call +1 (844) 876-4013 and press “0” to speak to a live agent. You can also go to the Expedia Help Center, select Billing & Payments, and use the live chat to request a charge review.If your complaint is related to an unauthorized charge, duplicate payment, or refund not received, you should:

• Call +1 (844) 876-4013 and request the billing department
• Visit the Help Center and click on Billing and Payments
  
  
• Provide your payment details and booking number
  
  
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  Request written confirmation of your dispute

  
  

If Expedia does not resolve your billing complaint, you may also contact your bank or credit card company to file a dispute for the charge.

5. Request a Supervisor or File a Formal Escalation

To escalate a complaint with Expedia, first contact customer service at +1 (844) 876-4013 and press “0” to speak with a live agent. If your issue isn’t resolved, politely request to speak to a supervisor or manager. You can also escalate via the Expedia Help Center live chat or by messaging @Expedia on Twitter or Facebook. Keep records of your case number and communications for reference.

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  Ask to speak with a supervisor or senior support specialist

  
  
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  Request that your complaint be formally escalated

  
  
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  Ask for a case number or written confirmation for your records

  
  

You can also request a callback if you're on hold or dealing with long wait times.

6. What Information to Include in Your Complaint

When submitting a complaint to Expedia, having all the necessary details ready will speed up the process:

• Full name on the booking
  
  
• Itinerary number or confirmation code
• Email address linked to the Expedia account
  
  
• Date and details of the issue
  
  
• Screenshots or receipts (if applicable)
  
  
• A clear statement of what outcome you’re requesting (refund, apology, compensation, etc.)

7. Expedia Complaint Tips & Best Practices

8. When to File an External Complaint

If Expedia does not resolve your issue within a reasonable timeframe, you may consider filing a complaint with:

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  Better Business Bureau (BBB): www.bbb.org

  
  
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  Consumer Financial Protection Bureau (CFPB): For billing disputes

  
  
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  Your credit card company: For chargebacks

  
  
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  U.S. Department of Transportation: If your issue involves flights

  
  

Conclusion: How to Complain to Expedia and Get a Response

To complain to Expedia, start by calling +1 (844) 876-4013, using the live chat in the Help Center, or messaging @Expedia on social media. Provide your booking details, explain the issue, and clearly state what you expect. If your complaint is not resolved, escalate to a supervisor or pursue an external complaint through the BBB or your payment provider.